Daily services

On the Internet Bank you can view your service plan information and the balance of your free-of-charge payments, also, to change the service plan you have.

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ‘Additional services’.
3. Click ‘Service plans’.
4. The window you have opened will display your service plan information and the balance of your free-of-charge payments. Also, you will see the main information of all the service plans that you can choose as well as their comparisons.

1. Log in to your Internet Bank.
2. In the menu bar, click ‘Settings’.
3. In the ‘Settings’ column, click ‘User administration’.
4. Select the user to which the transfer limits will be changed.
5. Click ‘Change user rights’.
6. In a window that opens, the accounts managed by the user, as well as the rights granted to the user, are seen. If the field ‘Make money transfer’ is not marked, the user does not have a right to transfer funds. If the field is marked, changing daily and monthly transfer limits is possible. In the fields ‘Daily limit’ and ‘Monthly limit’, enter the preferred numbers, and click ‘Next’.

• If you wish to set temporary transfer limits, in the account line, click ‘Temporary limits not set’.
• In the fields ‘Daily limit’ and ‘Monthly limit’, insert the preferred numbers, as well as the deadline for the limits. Click ‘Save’.

After temporary limit deadline expires, the usual transfer limits will take effect.

7. Check the details and approve the application.
8. Upon successful completion of the application, the new transfer limits will appear in the account line.
    

On the Internet Bank you can view the actions that users have carried out, i.e. historical data.

1. Log in to your Company’s Internet Bank.
2. On the menu bar click 'Settings' --> 'History'.
3. Select the period and actions you want to view. Choose the format in which you want to statement to be generated.

1. Log in to your Company’s Internet Bank.
2. On the top menu bar click ‘Payments’ --> 'For authorisation'.
3. Select accounts to view their relevant statements of account. Click ‘Print’.

1. Log in to your Internet Bank.
2. Select ‘Payments’ —> ‘Bills and taxes’.
3. In the search field, enter ‘VMI’ and click ‘Search’.
4. Click ‘New payment’ button on the right. The payment order form that needs to be filled, will open.
5. After filling the form, mark the field ‘Add to the list of saved templates’ below. Enter the template name. This way, a payment template will be created, so next time when making the same payment, you will not need to re-fill the form.
6. Click the ‘Confirm’ button.
7. Check the details. If you wish to change any details, click ‘Change details’. If no changes are needed, approve the payment by clicking ‘Confirm’.

1. Log in to your Company’s Internet Bank.
2. On the top menu bar click ‘Payments’.
3. In column ‘Payments’ click ‘Consolidated paymėnts’.
4. Select the account from which you want to make payment and enter the purpose of payment. If you want the payment to be executed on another day, change the value in the ‘Payment date’ field.
5. If necessary, you can save the payment order as a draft (select ‘Add to my templates’ and enter the name of your draft, also, you can enter a comment that will be seen by the employee approving the payment (select ‘Comment’ and enter your comment).
6. Click ‘Next’.
7. Enter payee details (account number in IBAN format, name and surname) and the amount to be transferred in euro. Important: if the payee account is with SEB Bank and the payee’s name and surname is entered incorrectly, payment will be rejected.
8. If you want to approve payment immediately, select ‘Confirm’, and you will be automatically directed to column ‘Payments’ --> ‘For authorisation’. If payment execution will require another bank officer’s approval, the payment will also be available in column ‘Payments’  --> ‘For authorisation’. If you want to approve the payment later, select ‘Save’. This payment will be available for you in column ‘Payments’ --> ‘For authorisation’. To change payment details, select ‘Change details’ and make the required changes.
9. Before approving the payment, check its details. To review payee details and amounts to be transferred, click on the text inb column ‘Reference number / Description’.
10. If all the entered details are correct, click 'Back' and approve the payment order. Important: when approving a payment order, the amount to be transferred is shown without bank's commission fee, therefore, consider if the balance of the account is sufficient to pay the commission fee.  If the balance of the account is insufficient, payment will fail.
11. Check whether all payments have been executed. Select column ‘Accounts’ --> ‘Consolidated payments report’.

1. Log in to your Company’s Internet Bank.
2. In the top menu bar, click ‘Payments’.
3. Select ‘Payments’ —> ‘File import’’.
4. Click ‘Import file’ button and select the prepared file of salary payments.
5. If any mistakes are found in the imported file, they will be indicted on the screen. Faulty parts of the file will be marked in pink.
6. If no mistakes are found, the mistakes’ section is empty.
7. To overview the list of payment receivers, mark the file and click ‘Prepare for authorisation’.
8. To overview or change the beneficiaries’ details or transferred amounts, mark and click the link ‘Consolidated payments’.
9. If you wish to approve the payment immediately, select ‘Confirm’, and you will be automatically directed to section ‘Payments’ —> ‘For authorisation’. If a confirmation of payment order of another employee is needed, the payment order will be found in section ‘Payments’ —> ‘For authorisation’.

   
   If you are willing to change payment details (amounts, receivers’ list, payment date), click ‘Change details’.

   If the details are filled in correctly, click ‘Back’ button and confirm the payment order. If you are willing to use another bank account for payment deduction, indicate it in the <ChrgsAcct> cell in the XML file.

   Changing reference number / description is not possible in the XML file dedicated to wage payments.

   When confirming the payment order, the transferred amount is shown without bank commission. Therefore, please make sure that the funds in account are sufficient for the payment and bank commission. If the funds in the account are insufficient, the payment order will be rejected.

10. In order to check if all payment orders have been performed, select the section ‘Select Accounts ’ —> ‘Consolidated payments report’.
11. Select ‘Consolidated payments’, indicate the period, and click ‘Query’. Mark the preferred consolidated payment order, and click ‘Save in CSV’ or ‘Save in PDF’. We recommend to choose Google Chrome or Internet Explorer browsers for viewing the reports. Temporarily, the reports in Mozilla Firefox browser are not generated.
12. The report of preferred format (CSV or PDF) is prepared automatically. Please check which payment orders have been rejected.
13. If the payment order is rejected, the funds will be reimbursed to the account from which the payment has been performed. The reason for rejection will be indicated in the payment purpose field. You will find this information by selecting ‘Accounts/Cards’  —> ‘Account statement’ in the top menu bar. Select the period, the account, and click ‘Query’.

1. Log in to your Company’s Internet Bank.
2. In the top menu bar, click ‘Payments’.
3. Select ‘Payments’ —> ‘File import’’.
4. Click ‘Import file’ button and select the prepared file.
5. If any mistakes are found in the imported file, they will be indicted on the screen. Faulty parts of the file will be marked in pink.
6. If a single file contains over 200 payment orders, all the records of the file are presented in the groups of 200. The user can expand every single group and review the details of all payment orders.
7. To confirm the file, mark the file and click ‘Confirm’ button.
8. If you are willing to confirm only a part of the imported payment orders, you have to open the payment files’ information screen (you can do this by clicking the link on the file name). In the following screen, you need to mark the payment orders that you are willing to confirm, and click ‘Confirm’ button.
9. If the payment orders are being confirmed by several users, the other users need to select ‘Payments’ —> ‘For authorisation’.

   Important: you need to delete those payment orders that you do not wish to confirm.
   Important: up to 1800 payments can be confirmed in one batch

10. In the list of payment orders, the user marks the payments that need to be confirmed.
    Important: you need to delete those payment orders that you do not wish to confirm.
    Important: up to 1800 payments can be confirmed in one batch.

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ‘Accounts’.
3. Click ‘Account statement’.
4. In ‘Statement export’ select the period, account and format and click ‘Export’.

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ‘Accounts’.
3. Click ‘Current accounts’.
4. In your selected account row click ‘Add new currency’.
5. In the window that will open tick the currencies you want to add and click ‘Continue’.
6. In the window that will open enter the digipass code and click ‘Approve’.

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ‘Accounts ’.
3. Click ‘Account statement’.
4. At button ‘Query’ select the statement format you want to view: on screen / CSV file / PDF file.

How to order a period statement of account?

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ‘Accounts ’.
3. Click ‘Account statement’.
4. Select ‘Ordering regular statements’’ and click ’New application’.
5. Select periodicity (daily, weekly, monthly) and relevant account, click ‘Query’.
6. In the window that will open enter the digipass code and click ‘Confirm’.
7. The generated statements of account will be available in column ‘Accounts ’ --> ‘Account statement’ --> ’Ordering regular statements’.

How to change a period statement of account?

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ‘Accounts’.
3. Click ‘Account statements’.
4. Select ‘Ordering regular statements’’ and at your selected order click ’Change / delete’.
5. In the window that will open click ‘Change’.
6. In the window that will open change the period and click ‘Query’.
7. In the window that will open enter the digipass code and click ‘Confirm’.

How to suspend the period statement of account order?

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ’Accounts’.
3. Click ‘Account statement’.
4. Select ‘Ordering regular statements’ and at your selected order click ’Change / delete’.
5. In the window that will open click ‘Terminate’.
6. In the window that will open enter the digipass code and click ‘Confirm’.

1. Log in to your Company’s Internet Bank.
2. On the menu bar click ‘Additional services’’.
3. Click ‘Reference request’.
4. Complete the mandatory fields and click ‘Send to bank’.