Purchase insurance

Insurance coverage start and expiration

Insurance coverage is valid for 180 calendar days from the date of purchase, i. e., transfer of the purchased item to the cardholder and upon acquisition of ownership of the item.

If the actual transfer of the item cannot be substantiated with relevant documents, the insurance coverage ends on the 180th day after the payment of the price of the item.

Insurance coverage territory

Insurance coverage is valid worldwide, except for Russia and Belarus.

Payment of the insurance indemnity

AB Lietuvos draudimas, having received all the information relevant for determining the fact, circumstances and consequences of the insured event and the amount of the insurance benefit, shall pay the insurance benefit no later than within 15 business days. You will be notified about the decision in writing.

The insurance indemnity will be transferred to your SEB current account by AB Lietuvos draudimas. A deductible of EUR 30 will be deducted from the insurance indemnity. The amount of indemnity depends on the condition of the item:

• If, based on the information provided by the insured person, the insurer decides that it is economically viable to repair the purchase, the insured person shall be compensated for the costs of the purchase repair after deducting the unconditional deduction and the amount of VAT (only if the insured person is a VAT payer)
• If, based on the information provided by the insured person, the insurer decides that it is economically impractical to repair the purchase, the insured is compensated for the costs of replacing the purchase with a new one, after deducting the unconditional deduction and the amount of VAT (only if the insured person is a VAT payer)
• Losses are compensated up to the purchase price

Insurance indemnity limits and deductibles per card

• Purchase price from which insurance cover takes effect – 100 euros
• Annually sum insured – EUR 5,000
• Per insurance event – EUR 5,000
• Per purchase– EUR 5,000
• Per single insurance event for special purchase – EUR 400
  The exact list is available in the Clause 12 of the Insurance terms and conditions (PDF)
• Insurance Product Information document (PDF)

A deductible of 30 euros is applied per each insured event.

Please inform the insurance provider, AB Lietuvos draudimas, within 10 business days and follow further instructions.

You can submit an application in writing (LT) on the insurer’s website which is presented here: https://www.ld.lt/SEB-pirkinio-draudimo-zalos-pranesimas. 
Or call 1828 in Lithuania or +370 5 266 6612 from abroad.

When you submit your application, add:

• A notification in the form established by the insurer, indicating the circumstances, date, and nature of the insured event
• A document confirming payment for an item by card, i. e., a document printed by an electronic card reader with the data of the payment transaction performed using the card, as well as the cash register check issued by the person who sold the item (receipt and other documents confirming that the item price has been fully paid
• A photo of the damaged item and / or an estimate of its repair costs
• Certificates from the law enforcement authorities, confirming that these authorities have been approached regarding an insured event in which the purchase was lost due to the illegal actions of third parties

If it is necessary (e. .g., asking for additional documents and evidence, clarifying information about the circumstances of the insurance event, the size of losses and possible liable persons, or agreeing on the possibility to inspect the scene or the damaged item), AB Lietuvos draudimas will contact you directly.

Please be informed that your personal data related to purchase insurance shall be processed by AB „Lietuvos draudimas“ in accordance with its Purchase insurance terms and conditions. You can find more information on AB “Lietuvos draudimas” data processing in the Privacy Policy.