Setting up Smart-ID
With eID card or passport using biometrics
- Done remotely
- Sets up app’s full version
- Available if you’ve been a Smart-ID user before
With electronic or mobile signature
- Done remotely
- Sets up app’s full version
- Available for new users and for repeated setup
With eID card and card reader
- Done remotely
- Sets up app’s full version
- Available for new users and for repeated setup
With a code calculator
- Done remotely
- Sets up app’s limited version (Basic account)
- Available for new users and for repeated setup
With an existing Smart-ID in a previous phone
- Done remotely
- Sets up app’s limited version (Basic account)
- Available if Smart-ID app has not been deleted from previous phone
In a branch
- Sets up app’s full version for adults, but limited version (Basic) for minors
- Available for new users and for repeated setup
- Free for minors and first time users (repeated setup for adults in a branch has a setup cost according pricelist)
Children and teenagers from the age of 7 to 17 can set-up Smart-ID by themeslves if they have an active code calculator. If code calculator is not available, setup in a branch is free of charge. Please note that minors need to visit the branch together with a legal guardian.
Smart-ID levels and possibilities
Recommended: Smart-ID full access account
Can be used to securely connect to internet bank, confirm payments, access third party service providers and sign online documents.
Smart-ID limited access account (Basic)
Can be used only to securely log in to internet bank and confirm payments.
Learn more about levels and how to upgrade Basic to full version on SK ID Solutions webpage.
Using Smart-ID
Connect to the SEB internet bank
- On the internet bank login screen, select authentication method "Smart-ID";
- Enter your internet bank’s User ID and personal identity number;
- Press "Log in";
- Open the Smart-ID app on your phone (if it’s not prompted automatically). Carefully make sure that the code in the internet bank matches the one visible in Smart-ID app, then enter the PIN1 code;
- If the PIN1 code was entered correctly, the internet bank will automatically open in a few seconds.
Confirm payments and applications
- Fill in the payment form, press the "Sign electronically" button.
- Open the Smart-ID app on your phone (if it’s not prompted automatically). Carefully make sure that the code in the internet bank matches the one visible in Smart-ID app, then enter the PIN2 code;
- If the PIN2 code was entered correctly, payment confirmation will automatically appear in a few seconds.
Attention! In Smart-ID app always carefully read the text under the control code – it says what action is waiting for the confirmation.
Title
Blocked Smart-ID
-
If the PIN is entered incorrectly three times in a row, the account will be blocked for three hours.
-
If the PIN is again entered incorrectly three more times in a row after the three hour block expires, the account will be blocked for 24 hours.
-
If the PIN is again entered incorrectly three more times in a row (nine times consecutively) after the 24 hour block expires, the account will be blocked permanently for security of your funds and data. To continue using Smart-ID, you will need to delete
Frequently asked questions
You can use a single Smart-ID account to connect to and confirm transactions in other banks as well. You don’t need to take any additional actions, as the respective bank will automatically send a confirmation prompt to your Smart-ID when you are logging in or making transactions.
Yes, if you use Smart-ID to access your private internet bank, you can also connect to the company’s internet bank. Just make sure that you first connect to your private internet bank after setting up the Smart-ID.
If you don’t use Smart-ID for authentication in other banks, you can simply uninstall the app from your phone or tablet. Just make sure that you have other authentication tools available so you can still access the internet bank and confirm transactions, for example a code calculator or M-signature.
